Month: August 2014

Office of Refugee Resettlment-Resolving Citizenship & Immigration Status Data-Matching Problems

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From: Office of Refugee Resettlement (ACF)
Sent: Tuesday, August 26, 2014 7:03 AM

Resolving Citizenship and Immigration Status Data-Matching Problems

Dear friends,
Last week, the U.S. Dept. of Health and Human Services mailed final notices to approximately 310,000 people who were able to enroll in health insurance coverage through the Federally Facilitated Marketplace but whose immigration status or citizenship could not be immediately verified. The notices tell people with data-matching problems (also called “inconsistencies”) that if they don’t upload or mail in copies of their documentation by Sept. 5, they risk losing their insurance coverage on Sept. 30. The notices are in English or Spanish only. Some states that run their own marketplaces are imposing these same deadlines.

Please spread the word through your networks about the approaching deadlines!

Anyone who receives a notice should submit copies of their documents again—even if they’ve already uploaded or mailed in documentation—to avoid losing their coverage. Marketplace customers may also call the Marketplace call center at 1-800-318-2596 to check to see if they need to submit documents.

Deadline to submit documents: Sept. 5, 2014
Potential coverage cutoff: Sept. 30, 2014
Call center: 1-800-318-2596

For more information, here is the link to’s blog.

Thank you,


Cultural Orientation Resource Center: Refugee Services Toolkit

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Having trouble with this email? View it online.
August 21, 2014
Access orientation resources at
See the COR Center Facebook page
Write in to Refugee Discussion
Refugee Services Toolkit from National Child Traumatic Stress Network (NCTSN)
The National Child Traumatic Stress Network has created a Refugee Services Toolkit. Topic headings are as follows:
What is a Refugee? (including what refugee families may have faced, and cultural considerations when working with refugees)
About Refugee Stress
About Traumatic Stress
About Suicide and Refugee Children and Adolescents (including risk, protective factors, and screening)
Case Examples
Use the Assessment Tool (including an overview and then more information on the four core stressors: Trauma, Acculturation, Resettlement, and Isolation)
Provider Tips
See the Refugee Services Toolkit for information, tools, and more.
Resources on Working with Unaccompanied and Immigrant Minors from NCTSN
In addition to its Refugee Services Toolkit, the National Child Traumatic Stress Network has developed a new compilation of resources on Working with Unaccompanied and Immigrant Minors. “Not only during their journey but also on arriving at their destination, immigrant youth experience traumatic events related to war or persecution, abuse, trafficking, and vio-lence which may affect their mental and physical health. If you are working with youth who have found their way to the States without the presence of a caregiver, we hope you will find this page beneficial. We will add more resources as they become available.”
National Child Traumatic Stress Network
August 2014 eBulletin
More on working with unaccompanied minors and other youth-related resources, from BRYCS
BRYCS (Bridging Refugee Youth and Children’s Services) has released an August bulletin including information about a number of resources, including the BRYCS publications, Highlighted Resources for Working with Unaccompanied Minors, Keeping Safe! Children’s Bilingual Guide, and Keeping Safe! A Teen Bilingual Guide, as well as events and funding opportunities. See the bulletin or see the BRYCS webpage at
Reconnecting Families inquiry system
The American Red Cross would like to make readers aware of the new public inquiry system on the American Red Cross Reconnecting Families webpage. The Reconnecting Families team works to restore communication between families who have been separated due to war, disaster or migration. See the link to the webpage and the link to the new public inquiry. The inquiry page allows the public to submit questions, requests or concerns directly to our staff. It is a great way for people to ask about our services.
Liz Corrigan
International Reconnecting Families
American Red Cross
Washington, DC
Fraud to rob refugees of personal data
The Office of Refugee Resettlement (ORR) would like to warn you of a new fraud scheme to rob refugees of personal data, which can be used to commit identity theft.
Ethnic Minorities of Burma Advocacy and Resource Center (EMBARC), an ORR grantee from Iowa, reports that last week some of their clients were visited by two men claiming to be cell phone company representatives. These men went door to door asking refugee families for their social security numbers, Medicaid numbers, and dates of birth, promising them free cell phones in return.
ORR urges you to be aware that there are several criminals seeking to take advantage of newly arrived refugees who may not realize the need to protect their personal information from thieves and other criminals. The Federal Trade Commission (FTC) is following scam attempts such as these, and encourages anyone contacted with similar scams to report them through the FTC website. Their recently published Consumer Alert provides valuable tips on how to avoid being victimized, and what to do in case you are contacted. They have also set up a new web page, Avoiding Scams Against Immigrants, with information and materials in several languages.
How can you avoid scams like this?
• Do not give important personal information – or money – to someone you don’t know or to someone who contacts you unexpectedly.
• Do not give your personal or financial information to unknown persons who seek payment or ask for charitable contributions. Providing such information may compromise your identity and make you vulnerable to identity theft.
• Do not respond to any unsolicited (spam) incoming e-mails, including clicking links contained within those messages. • Be skeptical of individuals representing themselves as officials asking for payments or donations, door-to-door, or by phone, mail, e-mail, or social networking sites.
• If you are a refugee and are contacted like this, talk to the case manager at your resettlement agency immediately. Then report it to the Federal Trade Commission online or at 1-877-FTC-HELP. Information courtesy of the Federal Trade Commission, FTC Consumer Alert
Resettled refugees are once again advised to consult with their local resettlement agencies if someone claiming to represent the government contacts them, especially if there are promises of cash or prizes. If these scammers come to your home, report the incident to your local police. Please spread the warning about these scams.
Refugee Discussion is supported by funding from the Department of State/Bureau of Population, Refugees, and Migration (PRM). The contents do not necessarily represent the policies of that agency and the reader should not assume endorsement by the federal government.
Copyright © 2014 CAL. All rights reserved.
4646 40th Street NW, Washington DC 20016-1859

Human Services Directory Now Available

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Love your phone,
but having problems finding the right phone number?

Finding Help: A Human Services Directory for the State of Hawaii is now available.

I wanted to let you know that our updated Finding Help Human Services Directory is now available.  It contains phone numbers and websites for more than 500 agencies, programs, and institutions.  Issues covered include Alcohol & Drug Abuse Services, Bereavement & Grief Support, Community Health Centers, Counseling Programs, Health Insurance Providers, Senior Services, Domestic Violence programs, Support Groups, and many more.

You can download it from our website.  You can also order hard copies by hitting “reply” and emailing us your name, phone number, and address.

We hope you find it useful!

Marya Grambs, Executive Director

P.S. Please let us know if you have any additions or corrections.

The printing of this directory
was generously donated by
the Bank of Hawaii.


Helping Hawai‘i Live Life Well
Mental Health America of Hawai`i ♦ 1124 Fort Street Mall, Suite 205 ♦ Honolulu, HI 96813
Phone (808) 521-1846 ♦ Email

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Mental Health America of Hawaii
1124 Fort Street Mall, Suite 205
Honolulu, Hawaii 96813
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