With the third Open Enrollment Period underway, AHJ partners across the country are working to provide assistance to those who need help navigating the health insurance enrollment process, including Asian Americans, Native Hawaiians, and Pacific Islanders (AAs and NHPIs)—a community where one in three have difficulty speaking, writing, or reading English.
In order to increase the effectiveness of in-person, in-language health care enrollment assistance, AHJ worked with certified outreach and enrollment assistors, and other community partners to develop its Glossary. Last year, AHJ released its Glossary in Chinese (Traditional), Korean and Vietnamese. It was the first step in an effort to respond to a lack of reference tools for those working to get health care coverage for this community.
The AHJ Glossary contains approximately 100 of the most frequently used (and often confused) terms encountered by in-person assisters and navigators. Many AHJ partners including navigators, Certified Application Counselors (CACs), Community Based Oragnizations (CBOs), and Federally Qualified Health Centers (FQHCs) identified common terms in the Glossary and took part in its translation and review process.
With the success of its Glossary, AHJ is pleased to make it available in the following languages: Laotian, Marshallese, Tagalog and Tongan—and will release additional languages in the coming weeks. It is AHJ’s hope that its Glossary will be a helpful tool in ensuring more AA and NHPI communities understand the Marketplace and get covered this Open Enrollment Period.
AHJ is the only national coalition working to reach and enroll AAs and NHPIs through one-on-one in-person assistance in more than 50 Asian and Pacific Islander languages. The Glossary is a resource to help assisters provide accurate translations and help more people get covered.
We look forward to working with our partners and hope this resource will continue to benefit in-language efforts to reach and enroll AAs and NHPIs in health insurance. If you have any questions regarding the AHJ Glossary, please email firstname.lastname@example.org.
Asian Pacific Community in Action
Asian Pacific Partners for Empowerment, Advocacy and Leadership
Charles B. Wang Community Health Center
Healthy House Merced
Hmong American Partnership
International Community Health Services
Kalihi-Palama Health Center
KERN Global Language Services
Kokua Kalihi Valley Comprehensive Family Services
Lowell Community Health Center
Marshallese Educational Initiative, Inc.
National Tongan American Society
PALS for Health
South Asian Network